Cancellation & Deposit policy 

Cancellations & Reschedules with less than 48 hours’ notice will result in the loss of your deposit.

You may reschedule once using the same deposit — as long as you give at least 48 hours’ notice.
If a second reschedule is needed, a new £100 deposit will be required.
If you need to change your appointment again after that, I may request a 50% deposit of the full quote to continue.

After multiple cancellations or no-shows, full prepayment may be required to book future appointments.

I completely understand that life happens — but repeated reschedules or late cancellations are a loss of time and income that I can’t recover. These boundaries are here to protect both your spot and my ability to run a sustainable business.

Why Deposits Are Non-Refundable

All deposits are strictly non-refundable, under any circumstances.

This is because a deposit secures your place in my calendar, which means I reserve that time specifically for you — often turning away other requests for the same date. If you cancel, that time is unlikely to be rebooked at short notice, resulting in lost income and prep time.

The deposit also covers the behind-the-scenes work I do for your tattoo, including design prep, emails, admin, and holding your spot in my booking system. Even if your plans change, the time and energy already invested can’t be undone — so I really appreciate your understanding and respect for this policy.

Important: Rescheduling Without a New Date

If you reschedule your appointment, you must confirm a new date during our email exchange.

If no new date is chosen, it will be treated as a cancellation, and your deposit will be lost.

Please don’t leave it open-ended — it’s always best to get something in the calendar right away to avoid disappointment.

Thank you for your understanding, and for respecting this part of the process. I’m so grateful to be trusted with your tattoo and can’t wait to work with you!