Cancellation & Deposit policy
Deposit Breakdown
To secure your appointment, a non-refundable deposit is required at the time of booking. Please note: No matter the tier, 100% of your deposit goes directly toward your project and will be deducted from the final price of your session (or the final session of a multi-session project).
• Standard Session: £100
For regular, single-session bookings.
• Multi-Session & Consecutive Days: £250
For larger projects spanning multiple sessions or back-to-back days.
Cancellations & Reschedules with less than 48 hours’ notice will result in the loss of your deposit.
Rescheduling:
You may reschedule once using the same deposit, as long as you give at least 48 hours’ notice.
If a second reschedule is needed, a new £100 deposit will be required. If you need to change your appointment again after that, I may request a 50% deposit of the estimated quote to continue.
After multiple cancellations or no-shows, full prepayment may be required to book future appointments.
No-Shows & Same-Day Cancellations:
I understand that life happens, but last-minute cancellations deeply impact my schedule and income. In the event of a no-show or a same-day cancellation, you will be required to pay 50% of the estimated session price upfront before any future appointments can be booked. Thank you for respecting my time and commitment to your project.
Repeated reschedules or late cancellations are a loss of time and income that I can’t recover. These boundaries are here to protect both your spot and my ability to run a sustainable business.
Why Deposits Are Non-Refundable
All deposits are strictly non-refundable, under any circumstances.
This is because a deposit secures your place in my calendar, which means I reserve that time specifically for you, often turning away other requests for the same date. If you cancel, that time is unlikely to be rebooked at short notice, resulting in lost income and prep time.
The deposit also covers the behind-the-scenes work I do for your tattoo, including design prep, emails, admin, and holding your spot in my booking system. Even if your plans change, the time and energy already invested can’t be undone, so I really appreciate your understanding and respect for this policy.
Important: Rescheduling Without a New Date
If you reschedule your appointment, you must confirm a new date during our email exchange.
If no new date is chosen, it will be treated as a cancellation, and your deposit will be lost.
Please don’t leave it open-ended, it’s always best to get something in the calendar right away to avoid disappointment.
Thank you for your understanding, and for respecting this part of the process. I’m so grateful to be trusted with your tattoo and can’t wait to work with you!